Emergencies, Loss of Passport or Credit Card
Lost your passport or credit card while traveling in Canada?
Here you find all those handy numbers to call in an emergency.
Blocking the Credit Card
You can have your German credit card or cell phone card blocked under the following phone number in Germany: 011-49 - 116 - 116.
You can arrange an international cash transfer from Germany to Canada within an hour - see link below.
Phone numbers of friends and relatives in Germany can be found through the website of the Deutsche Telekom:
For collect calls (=paid by the call recipient) please call the following phone number of the Deutsche Telekom: 01800-465-0049.
Loss of Passport
Lost your passport? If you have a direct return flight to Germany your airline might accept your German identity card (Personalausweis). Please call your airline to confirm your options.