Delayed Pension Payment, Change of Address or Bank Information

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If you pension payments is delayed, or your address or bank information has changed please contact the handling partner NL-Renten Service of Deutsche Post AG:

Renten Service ABROAD
Telephone: +49 221 - 5692-777
Fax: +49 221 - 5692-778

Please indicate your pension ID  (located on your pension ID card) as well as the month of the missing payment.

If your pension is not paid by NL Renten Service please contact your pension insurance directly. 

Addresses of German pension insurances

Delayed Pension Payment, Change of Address or Bank Information

Pension Consultants

Below we provide an incomplete list of pension consultants in the Canadian provinces.  Please note that this is not a recommendation. Please also note that typically pension consultants will charge a fee for their services.

Tax Consultants (English-speaking)

The following list is an incomplete listing of English speaking tax consultants and search services.

No taxation of so-called ghetto pensions

The new law on taxation of old age pensions does not apply to so-called ghetto pensions.

Map of German Foreign Missions in Canada

Interactive map of German diplomatic and consular representations in Canada

One embassy, three consulates general, and five honorary consuls offer their consular services across Canada, each covering a specific geographic region. To find out where please consult our interactive map.